Privacy Policy

Last Updated: April 2026

Welcome to JainTrader. Your privacy is critically important to us. This policy explains how we handle your personal information and data security to ensure a safe experience on our platform.

1. Information We Collect

We collect several types of information to provide and improve our service to you:

• Personal Identifiable Information: Name, email address, phone number, and shipping address.
• Transaction Data: Payment information and order history required to process your purchases.
• Device Information: Device type, OS version, and app usage statistics to ensure app functionality.

2. Use of Your Data

We use the collected data for the following purposes:

• To process and deliver your orders efficiently.
• To provide customer support and respond to your inquiries.
• To notify you about changes to our services or special offers.
• To maintain and improve the technical performance of the JainTrader app.

3. Data Retention Policy

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy:

• Account Data: Retained as long as your account is active.
• Order Records: Kept for up to 7 years to comply with legal, tax, and accounting obligations.

4. Information Sharing & Third Parties

We do not sell your data. We only share information with third parties in the following cases:

• Service Providers: With shipping partners and payment gateways to fulfill your orders.
• Legal Requirements: If required by law or to protect our legal rights.

5. Data Security & Safety

We implement industry-standard security measures to protect your data. While we strive to use commercially acceptable means to protect your Personal Data, remember that no method of transmission over the internet is 100% secure.

6. Your Rights (Data Control)

Under our policy, you have the right to:

• Access & Update: Modify your info through the app settings.
• Data Deletion: Request permanent deletion of your data by contacting our support team.
• Data Portability: Request a copy of your data in a machine-readable format.

7. Terms & Conditions Summary

By using our app, you agree that:

• Account security is the user's responsibility.
• Perishable items are non-returnable; damages must be reported within 24 hours.
• Misuse of the app or attempting to bypass security is strictly prohibited.